Performance Improvement is an ongoing process whose terminology can be confusing. Often when someone hears the term “Performance”, defensiveness may arise at the use of this word as often the perception is that it is based on the recipients feeling of inadequacy.

Building Better Practice utilizes a range of systemic models in the enactment of its Three Day onsite checkup. A Needs Assessment is the umbrella strategy used by consultants that comes from a traditional evaluation system. At its simplest root is the following question: What do you need?